F.A.Q.

All our items are hand made and therefore can be made to a slightly different size or design.

Please send us a message detailing your requirements and we will contact you to discuss.

We endeavour to keep stock of all items shown on our website and should be able to despatch within 2-3 working days.  However, in busy periods, or following fairs, our stocks may be depleted.  If this is the case we will endeavour to make your order and despatch it within 7 days.  If this is not possible, we will contact you.
Please note that all bangles and some rings need to be sent to the Assay office for hallmarking.  This can delay delivery if we are out of stock.  We will contact you if this is the case.

If you are unhappy with your purchase for any reason, please contact us and we will try to find an alternative item that better meets your requirements.

If your item is faulty please contact us and we will either issue a replacement or refund. The cost of returning the piece, in this instance, will be refunded to you.

If you have commissioned a particular piece, not including specific sizes of a ring from the website, but then change your mind, we are unable to offer a full refund. The piece will need to be returned to us at your cost, and the labour cost of making the item @ £15 / hour will be deducted before refunding the balance.

If you have requested a particular ring size and have measured your size yourself we will not be responsible if the ring does not then fit, assuming it is made to the requested size. Please contact us to discuss options.

We have a small range for sale at:
The Place, 29 St Mary's Street, Stamford PE9 2DL.

Please look at the Events & Stockists page for a current list of fairs.  We will keep the website updated as we book other fairs or find new stockists.

All our items are sent in either a cardboard pillow box or a suedette bag.  If you would like leatherette jewellery boxes for your items, please add these to your shopping basket before checkout.